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investor charter

Investor Charter

Ensuring Transparency and Investor Confidence

Trust is earned through consistency, transparency, and accountability. The SMIFS Investor Charter outlines our principles, standards, and service commitments to investors. It reflects our promise to deliver fair, ethical, and dependable support throughout your engagement with us. This charter is designed to ensure that your rights are respected, your interests are protected, and your experience with us is guided by clarity and integrity.

Your gateway to essential investor resources and responsible practices

Investor Charter

Doctrine of SMIFS

Our core principles guiding ethical conduct, transparency, and investor-first practices.

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Investor Charter

Policy & Guidelines

Access SMIFS’ internal policies and operational guidelines in line with regulatory norms.

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Investor Charter

Grievance Redressal Mechanism

Know how to raise, track, and escalate your complaints for timely resolution.

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Investor Charter

Online Trading Block/Unblock Request

Submit requests to block or unblock your online trading access securely.

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Investor Charter

Helpdesk at SMIFS

Get assistance for trading, accounts, and service-related queries.

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Investor Charter

AP Details

View details of Authorized Persons associated with SMIFS.

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Investor Charter

Bank Details

Official bank account information for fund transfers and settlements.

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Investor Charter

KMP Details

Information about Key Managerial Personnel of SMIFS.

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Investor Charter

Your KYC Status

Check the current status of your KYC verification.

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Investor Charter

Holiday List of SMIFS

List of official holidays observed by SMIFS.

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Investor Charter

Investor Complaints Data

Disclosure of investor complaint statistics as per regulatory requirements.

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Investor Charter

View Your Collateral Details Online.

Check your pledged and available collateral details in real time.

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CONTACT US

Your One-Stop Hub for All Investor Communications

Whether you have a query, need assistance, or wish to explore our services, our team is here to help. We believe clear communication is essential to building trust and supporting confident decision-making.

Communication

or you can reach out us at

Level Up Your Finances with SMIFS